OnTrack Eligibility

OnTrack Eligibility

There are three eligibility criteria for participation in OnTrack:
1.      Household income under 150% of federal poverty level.
2.      A previous attempt to maintain a payment agreement.
3.      A PPL referral to the OnTrack Program.

PPL customers who are referred to OnTrack will receive a mailed application to the program.  After they return the required documents, they will be contacted for a brief interview to determine eligibility.