Program Regulations

 The following rules apply once enrolled in OnTrack:

  • Pay the OnTrack amount in full each month.
  • Keep electric use at or below previous level—notify Customer Care Representative of any circumstance that may cause your usage to increase.
  • Permit access to your meter.
  • Notify your Customer Care Representative if your situation changes.
  • Apply for LIHEAP for assistance with your heating bill.
  • Electric heat particpants are referred to the WRAP Program for weatherization services